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  • What documents to come to Benin?
    To come to Benin you must have a passport and a visa which you can obtain online by following the link: https://evisa.gouv.bj/fr/ ; you must be vaccinated against yellow fever and present your vaccination card during entry formalities. We also advise you to consult the COVID-19 barrier measures by clicking HERE
  • Qui est Bénin Voyage Afrique Online ?
    Bénin-Voyage- Afrique-Online est une marque de distribution appartement à MP-SERVICES, SARL franco-béninoise dont le siège social est basé à Abomey-Calavi à proximité de Cotonou. La société MP-SERVICES édite des plateformes touristiques en Afrique de l'Ouest, et notamment pour le Bénin : https://www.benin-voyage-afrique.online/ qui offre des prestations de services dans le domaine du voyage, tant pour les entreprises que pour les particuliers.
  • How is Benin Travel Africa Online organized?
    To be close to its international customers, the MP-SERVICES sales department is based in Angers in France. Once your service file has been commercially processed, it is managed in Benin. You have a privileged contact throughout the duration of your service.
  • What services are offered to facilitate your trip to Benin?
    MP-SERVICES offers a vehicle rental service with or without driver for individuals and professionals, accommodation services with concierge for professionals and individuals and tourist services by organizing visits to tourist sites in Benin.
  • How to pay for your stay services in Benin?
    To facilitate and secure your payments, we have set up Holiday-Web-Service in France, registered in the commercial register of the city of Angers under number 345570806. So you can pay for your services, either by bank transfer to an account domiciled at Crédit Mutuel in Angers, or by bank cards through the trusted third party PAYPAL.
  • How is the contract established between you and Bénin voyage Afrique Online?
    After analyzing your service request, the sales department will send you a detailed quote by email. After acceptance of this, a contract is established including the elements of the estimate and the payment conditions. This is sent to you by courier. The contract becomes final upon payment of the deposit.
  • When is the invoice for your service issued?
    An invoice is issued in euros upon receipt of the deposit which validates your travel service contract in Benin. It is sent to you by email.
  • When do you receive the road map for your trip to Benin?
    You receive the roadmap upon receipt of payment of the balance of your service. The roadmap includes the details of the services, as well as the contact details of your MP-SERVICES contact and all the service providers (driver, guide, hotels, etc.)
  • How do you pay  your supplements concerning your stay in Benin?
    The supplements which are mentioned on the itinerary can be paid at your convenience, either on site in FCFA or on presentation of the invoice in euros with payment by credit card or bank transfer.
  • During your stay in Benin, who are your contacts?
    During the course of your trip to Benin, you have several possibilities to contact us from 8 a.m. to 8 p.m., 7 days a week, either through your contact person designated in the itinerary by telephone or WhatsApp, or directly with the sales department, by Skype, WhatsApp and email. Your questions are always given priority!
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